Frequently Asked Questions
Answers about reporting, searching, and how we protect the families who use the registry.
Reporting a case
Is it safe to report a missing person?
Yes. Your contact details are never published: the public record shows only the missing person's information. Anyone with information reaches you through our secure tip system, and we pass it to you directly. You can ask us to change or remove the record at any time.
Read our data protection practicesCan anyone find out who reported a case?
No. Reporter identities are never published and never shared. Where a case is documented from a family’s own public appeal, we show only what the family themselves already made public.
Read our data protection practicesWhat information do I need to report a case?
As much as you have: a name, a photo if one exists, when and where contact was lost, and the circumstances as you know them. If no photograph exists, we can still publish the case; if you're unsure of exact dates, approximate ones are fine. Every case is reviewed by our team before publication.
What happens after I submit a report?
Our team personally reviews every submission. We may contact you to confirm details or ask about consent for publication. Once published, we send you the permanent link to your family member's record.
Does it cost anything?
No. Everything we do is free, always. We never ask families for money.
How long does it take for a report to be published?
All reports are reviewed by our team before publication. This typically takes 24 to 72 hours, depending on the completeness of the information provided.
Searching and information
Where is our information stored?
On professionally managed, encrypted cloud infrastructure under Australian organisational responsibility, with access restricted and logged. We don't publish physical locations, a deliberate security practice.
Full detailsI have information about someone in the registry. What do I do?
Use the "Submit a tip" button on the person’s case page. Your information goes securely to our team and is passed to the family. You can include your contact details if you wish, or remain anonymous.
I found my own record, or a record of someone who isn't missing. What do I do?
Contact us immediately through the contact form or the tip system on the case page. We will act quickly to verify and update or remove the record.
About the registry
Who runs Missing From Ethiopia?
Missing From Ethiopia is part of Voices of the Missing, an Australian humanitarian network operating free public registries for missing persons from Eritrea, Sudan, Ethiopia and Somalia.
About usWhy do you publish cases publicly?
Because being findable is how the missing are found. A public, searchable, permanent record means that anyone, anywhere, a former neighbour, a fellow traveller, someone who shared a detention cell, can recognise a name or a face, years or decades later.
Do you take sides politically?
No. We document people, not politics. We record the person and the family still searching, never causes, never blame. Our full principles are in our Ethical Guidelines.
Ethical GuidelinesHow can I support financially?
We accept donations to help maintain the platform and support our operations. Contact us for donation options and information about how funds are used.
Do you work with authorities?
We are a documentation and awareness platform. While we do not conduct investigations, we can provide information to authorities upon request and with family consent.